Top 25 Implementing Design Thinking Interview Questions & Answers

If you don’t think your organization is creative enough to implement design thinking, think again.

Design thinking isn’t about your knowledge of design concepts or color palettes, but rather it’s about designing tools and processes with the end-user in mind. When we design programs or platforms directly for the users and employees, we can increase engagement, adoption, and employee satisfaction.

Using the design thinking process, everyone is a designer and design is everywhere. This skill isn’t as far out of reach as you might think. You practice design in the way you plan out your day, arrange furniture, build spreadsheets, or create training programs.

The most important foundational piece of design thinking is integrating the end-users’ needs before you begin creating, so time isn’t wasted solving the wrong problems. It’s a mindset of relentlessly trying to understand the user and the problem at hand.

Here are four actionable steps to implement design thinking and bring its benefits to your organization:

1. Focus on the problem 

Companies often fail at effectively solving problems or meeting goals because they don’t correctly identify the user or problem initially. Here are a few tips for identifying your problem:

  • Listen. Put yourself in users’ shoes and think through their lenses.
  • Ask questions. Who encounters this problem and why? Why did past attempts fail to solve the problem at hand?
  • Have collaborative conversations. Working in silos is an easy trap to fall into. Engage with everyone, not just those on your team.
  • Stay unbiased. Don’t assume you immediately understand the problem, nor the solution. By being open-minded you might find something else you weren’t expecting.

2. Develop design thinking skills on your team

Traditionally, the ideation phase of the design thinking process was saved for project managers or engineers, but that doesn’t mean it can only be used by that department or function. Since design thinking is the mindset of asking questions, understanding, and testing, everyone can and should participate in this practice. Here are a few tips for developing your team’s design thinking skills:

  • Practice the mindset. Start implementing the process in your role whenever you can. For example, if you oversee onboarding, think about ways you can test a new approach or understand the new employee mentality by gathering feedback through a survey. Remain open to new outcomes.
  • Foster interests in design thinking. If you have team members who want to take initiative and expand their skill sets, make sure to nurture that interest, whether it is encouraging experimentation or reimbursing costs for design thinking classes.

3. Have (or start having) more debriefs 

It’s important to understand that design thinking is continuous. It’s a process of iterating on previous experiments so that the product or outcome can improve and become better. However, learnings can’t be implemented if there’s no feedback process. Here are a few tips for creating a learning culture through gathering feedback:

  • Be open about what went wrong. Set an example by demonstrating that failure is an expected part of design thinking. Openly discuss what tests failed and why.
  • View failure as learning. Trying and failing a new approach serves the crucial function of narrowing down the list of possible processes. This gets you and your team closer to the approach that will work best. Encourage failure!

4. Embrace the feedback loop

The goal of design thinking isn’t perfection, but the best answer possible. And the best answer likely won’t be the first answer. Thus, a constant feedback loop is essential. Here are some tips for implementing a feedback loop:

  • Test and iterate as much as possible. Find new ways and angles to test your assumptions, you might come across something you would’ve never thought of otherwise.
  • Have feedback sessions often. When you embrace feedback, not only does it create a safe space to innovate but it also prevents the same mistakes from happening again.

Design thinking can help you and your team identify and solve meaningful problems for your organization. The process is like a muscle that you need to build and use. With a design thinking mindset, you can spend time effectively solving the right problems and building processes that will impact your organization’s success.

Top MCQ Questions and answers

Q.1 Adobe XD is a popular tool for designing ______.

A. Mobile Applications

B. Web Applications

C. User Interface (UI)

D. User Experience (UX)

Ans : User Experience (UX)

Q.2 Which of these is an ideal location for the team to meet discuss their ideas?

A. Meeting rooms

B. Cafteria

C. Parking space

D. Office

Ans : Meeting rooms

Q.3 Paper prototyping is a type of ______ prototyping technique.

A. Complex

B. High-Fidelity

C. Low-Fidelity

D. Common

Ans : Low-Fidelity

Q.4 A sample version of the product for testing purpose is called a _______.

A. Prototype

B. Specimen

C. Tester

D. Sample

Ans : Prototype

Q.5 To understand the real pain points, the team must ______.

A. Interact with real users

B. Use previous knowledge

C. Assume user needs

D. Use customer feedbacks

Ans : Interact with real users

Q.6 Should the team use the knowledge gathered from previous projects and experience to develop solutions?

A. True

B. False

Ans : False

Q.7 Which type of prototypes is more user interactive?

A. Native prototypes

B. Low-Fidelity

C. Paper prototypes

D. High-Fidelity

Ans : High-Fidelity

Q.8 Not having a clear idea of the solution and getting trapped in the details are the two major mistakes in _______.

A. Prototyping

B. UX Designing

C. Creating

D. Design Thinking

Ans : Prototyping

Q.9 3D modelling is a part of ________ prototyping.

A. Rapid Prototyping

B. Low-Fidelity Prototyping

C. Native prototyping

D. High-Fidelity Prototyping

Ans : Rapid Prototyping

Q.10 A _______ is any situation where the product doesn’t support users completing their task.

A. project

B. process

C. Pain point

D. problem

Ans : problem

Q.11 Prototypes as ________ can quickly convey the concepts of emotion and personality.

A. Documentation

B. Ideas

C. Products

D. Functions

Ans : Ideas

Q.12 defines Interaction design as the interaction between people and _______.

A. Organization

B. Business

C. Products

D. Design Team

Ans : Products

Q.13 ______ is a Design Thinking process that prevents the team from building the first solution that comes to mind.

A. Defining

B. Designing

C. Ideation

D. Prototyping

Ans : Ideation

Q.14 The end product of a Design Thinking process is a concept on a whiteboard.

A. True

B. False

Ans : True

Q.15 Prototyping is a big, slow, and costly process.

A. True

B. False

Ans : False

Q.16 Written Documentation is not important in a project documentation process.

A. True

B. False

Ans : False

Q.17 A good journey map should take up a large area of a wall and be full of user observations.

A. True

B. False

Ans : True

Q.18 Using knowledge gathered from previous projects and experience to develop solutions is the right approach?

A. True

B. False

Ans : False

Q.19 ______ is a tool for UX design.

A. Spreadsheet

B. Powerpoint

C. Invision

D. Sublime

Ans : Invision

Q.20 What is the main disadvantage of high fidelity prototyping?

A. Simple

B. cannot be tested

C. Time consuming

D. not user-interactive

Ans : Time consuming

Q.21 ______ is a part of User Experience Design.

A. Designing

B. Prototyping

C. Interaction Design

D. deation

Ans : Interaction Design

Q.22 Design Thinking is a lean and ______ process.

A. Isolated

B. Waterfall

C. Regular

D. Agile

Ans : Agile

Q.23 The term interaction design was first coined in the mid-1980s by ________.

A. Bill Gates

B. Chris Nodder

C. Joe Armstrong

D. Bill Moggridge

Ans : Bill Moggridge

Q.24 Generating ideas, conveying interactions, documenting design, and learning users interaction with ideas are the four categories of _______.


A. Ideation

B. Design Thinking

C. Interaction Design

D. Prototyping

Ans : Prototyping

Q.25 Making concepts real and in quick succession ensures that the design activities will be fast and focused.

A. True

B. False

Ans : True

Q.26 Using knowledge gathered from previous projects and experience to develop solutions is the right approach?

A. True

B. False

Ans : False

Q.27 Does the Experience of the team play an essential role in the Design Thinking process?

A. True

B. False

Ans : False

Q.28 _________ is the process of reframing questions and breaking assumptions leading to solutions.

A. Understanding

B. Designing

C. Lateral Thinking

D. Prototyping

Ans : Lateral Thinking

Q.29 _______ tells a one day story for the chosen persona using ideation.

A. Scenarios

B. Flowchart

C. Experience Maps

D. Journey Maps

Ans : Scenarios

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