Salesforce Introduction and Top 50+ Multiple Choice Questions-Answers 

Salesforce Einstein Analytics Interview Question-Answer

This is one of the most basic salesforce interview questions, where the interviewer is simply checking if you can club your knowledge into a quick answer or not! Here’s a short and straightforward answer to this salesforce interview question – Salesforce is the most effective Customer Relationship Management (CRM) product that is delivered to subscribers as a cost-effective software-as-a-service (SaaS).

2. What is a custom object in Salesforce?

In Salesforce, custom objects refer specifically to database tables that store data related to your company in Salesforce.com.

3. What does a custom object permit the user to do?

Once the custom object is defined, the subscriber can perform the following tasks:

  • Create custom fields
  • Relate the custom object to other records
  • Track events and tasks
  • Build page layouts
  • Create a custom tab for the custom object
  • Analyze custom object data
  • Create dashboards and reports
  • Share custom tabs, custom apps, custom objects, and various other related components.

None of these tasks can be accomplished until the custom object has a definition.

4. What is Self-Relationship?

A Self-Relationship is a lookup relationship to the same object. It is this premise that allows users to take the object “Merchandise” and create relationships with other objects.

5. What is Object Relationship Overview?

In Salesforce, the object relationship overview links custom object records to standard object records in a related list. This is helpful to track product defects in related customer cases. Salesforce allows users to define different types of relationships by creating custom relationship fields on an object.

6. What can cause data loss in Salesforce?

Data loss in Salesforce can be caused by a number of reasons, including:

  • Changing data and date-time.
  • Migrating to percent, number, and currency from other data types.
  • Changing from the multi-select picklist, checkbox, auto number to other types.
  • Altering to multi-select picklist from any type except picklist.
  • Changing to auto-number except for text.
  • Changing from text-area to e-mail, phone, URL, and text.

7. How is SaaS beneficial to Salesforce?

SaaS is subscription-based, so clients can choose not to renew and discontinue using the program at any time without penalty other than not being able to use Salesforce. SaaS is intended to help users avoid heavy initial startup fees and investments. SaaS applications use a simple Internet interface supported by easy integration.

8. How does Salesforce track sales?

Salesforce is a tracking program that records a number of helpful basic details, such as:

  • Number of customers served daily
  • Daily sales volume
  • Detailed reports from Sales Manager
  • Sales figures by month or quarter
  • Most importantly, Salesforce tracks and reports repeat customer activity, which is the key to any sales organization.

9. How many types of relationships are offered by Salesforce.com?

Salesforce recognizes two relationship types: Master-detail relationships and Lookup relationships.

10. What is the trigger?

The trigger is the code that is executed before or after the record is updated or inserted.

11. What is the difference between Trigger and Workflow?

This is one of the most frequently asked Salesforce interview question. Workflow is an automated process that fires an action based on evaluation criteria and rule criteria. As described above, Trigger is the code that is executed on or after the record is updated or inserted.

12. What is a static resource in Salesforce?

With Salesforce’s static resource, subscribers can upload zip files, images, jar files, JavaScript, and CSS files that can be referred in a Visualforce page. The optimum size of static resources in Salesforce is 250 MB.

13. What is the difference between Force.com and Salesforce.com?

Force.com is  Platform-as-a-Service (PaaS), while Salesforce.com is Software-as-a-Service (SaaS).

14. Is there a limit for data.com records?

Salesforce users can see their limit form setup easily by simply clicking data.com administration/Users. From the data.com users section, the users can see their monthly limit and exactly how many records are exported during the month.

15. What are the three types of object relations in Salesforce?

The three types of object relations in Salesforce are:

  • One-to-many
  • Many-to-many
  • Master-detail

The relation types are quite logical once the user becomes familiar with the software program.

Q.1 Which of the following is the essential element of Salesforce Einstein?

 A. Computing Capacity

       B. Data

       C. Time

       D. Data Science

       E. All the options

Ans : All the options


Q.2 Salesforce Einstein is considered to be the __________.

       A. Visualizer

       B. Personal Calculator

       C. Personal Data Scientist

Ans : Personal Data Scientist


Q.3 Which of the following value is not provided by AI?

       A. Quick decision making

       B. Process lots of data

       C. Increases time

       D. None of the options

Ans : Increases time


Q.4 The minimum number of instances needed for the powerful processing of Einstein Analytics is __________.

       A. 2000

       B. 1000

       C. 200

       D. 150

Ans : 2000

Q.5 Salesforce offers _______ type of recommendation in the Marketing Cloud.

       A. Add-on

       B. History-based

       C. Complimentary

       D. Similarity-based

       E. All the options

Ans : All the options


Q.6 Social Insight is a feature of Salesforce in __________.

       A. Sales Cloud

       B. Community Cloud

       C. Marketing Cloud

Ans : Marketing Cloud


Q.7 Lead Scoring helps in decreasing Customer Rate.

       A. True

       B. False

Ans : False


Q.8 Trending posts helps in engaging customers with the site.

       A. True

       B. False

Ans : True


Q.9 Activity Capture of Salesforce can be integrated with Microsoft Exchange Mail.

       A. True

       B. False

Ans : True


Q.10 Recommendations are done in __________.

       A. Commerce Cloud

       B. Marketing Cloud

       C. Community Cloud

       D. Sales Cloud

Ans : Marketing Cloud


Q.11 A company wants to find the best sales representative. Which of the following techniques do you recommend to find it?

       A. Account Insights

       B. Lead Scoring

       C. Opportunity Insights

Ans : Lead Scoring


Q.12 Which of the following technique/techniques is/are used by Einstein on Data to turn them into insights?

       A. Automate

       B. Recommend

       C. Discover

       D. Predict

       E. All the options

Ans : All the options


Q.13 A mobile company wants to recommend its customers a headset when they purchase the mobile. Which feature of Salesforce would you recommend for them?

       A. Salesforce Communities

       B. Salesforce Recommendations

       C. Lead Scoring

       D. Opportunity Insights

Ans : Salesforce Recommendations

Q.14 Grouping of data can be done by ________ element of lens.

       A. Measures

       B. Filters

       C. Dimensions

Ans : Filters


Q.15 When you upload a CSV file through UI or External Data API, it is recommended to provide the metadata in the format of __________.

       A. CSV

       B. JSON

       C. XML

Ans : JSON


Q.16 SAQL is a compositional language.

       A. True

       B. False

Ans : True


Q.17 Which query language is used in Salesforce for accessing the analytical datasets?

       A. Salesforce Analytics Query Language (SAQL)

       B. Java Persistence Query Language

       C. Structured query language (SQL)

Ans : Salesforce Analytics Query Language (SAQL)


Q.18 Lead Scores get updated in __________.

       A. Hourly rate

B. Yearly rate

       C. Monthly rate

Ans : Hourly rate


Q.19 The maximum file size for external data upload is __________.

       A. 40 GB

       B. 30 GB

       C. 20 GB

Ans : 40 GB


Q.20 Exact Target was acquired by Salesforce, which in turn was converted to __________.

       A. Marketing Cloud

       B. Commerce Cloud

       C. Community Cloud

       D. Sales Cloud

Ans : Marketing Cloud


Q.21 Which of the following is not a type of App in Salesforce Einstein?

       A. Public

       B. Private

       C. Hybrid

       D. None of the options

Ans : Hybrid


Q.22 Three step sequence to be followed in Einstein Analytics studio is __________.

       A. Share story, Connect data, Visualize

       B. Connect Data, Visualize, Share Story

       C. Visualize, Connect data, Share story

Ans : Connect Data, Visualize, Share Story


Q.23 Inclusion of data constraint is done by __________.

       A. Measures

       B. Filters

       C. Dimensions

       D. None of the options

Ans : Filters


Q.24 Which of the following does not make Einstein work more smartly?

       A. Analyzing background information

       B. Not adapting to changes

       C. Providing timely insights

       D. Constant learning

Ans : Analyzing background information


Q.25 A hiking club in the organization wants to find the persons who are interested in Hiking. Which feature of Einstein do you recommend for them?

       A. Lead Scoring

       B. Opportunity Insights

       C. Salesforce Communities

       D. Salesforce Recommendations

Ans : Salesforce Communities


Q.26 An organization wants to be notified when their marginal cost goes below an average rate. Which feature of Salesforce helps in achieving this?

       A. Salesforce Reminders and Notifications

       B. Recommendations

       C. Lead Scoring

Ans : Salesforce Reminders and Notifications


Q.27 Laura wants to find the total amount of revenue gained for this financial year. Which element of the Lens is used to add the constraint?

       A. Measures

       B. Dimensions

       C. Filters

       D. None of the options

Ans : Measures


Q.28 Which of the following company is not acquired by Salesforce?

       A. BeyondCore

       B. DemandWare

       C. SAP

       D. Exact Target

Ans : SAP


Q.29 Analytic Studio opens in __________.

       A. App mode

       B. Browser mode

Ans : Browser mode


Q.30 Salesforce averts the Information Overload on the salesperson.

       A. True

       B. False

Ans : True


Q.31 Salesforce is a Customer Relation Management (CRM) tool.

       A. True

       B. False

Ans : True


Q.32 SAQL statements must end with a semicolon.

       A. True

       B. False

Ans : True


Q.33 Einstein provides data security.

       A. True

       B. False

Ans : True


Q.34 The features of Einstein analytics is/are __________ .

       A. Recommendations

       B. Opportunity Insights

       C. Lead Scoring

       D. Account Insights

       E. All the options

Ans : All the options


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