What is the usage of the setForceUpdate() function? / Is it possible to update a record without updating its system fields such as sys_updated_by, sys_updated_on, etc.?
The setForceUpdate() function is used to update the record even if there are no changes on the record. Yes. It is possible to update a record without updating its system fields. For this, you have to use the function autoSysFields() in your server-side scripting. Whenever you are updating a record, set the autoSysFields() to false.
var gr = new GlideRecord(‘incident’);
short_description = “Test from Examsmyntra” ;